I INDICATED ON PREVIOUS ORDER THAT THERE WAS A PROBLEM WITH THE BRIGHT PURPLE COLOR SHOWING ON MY TEMPLATE PRINTOUT AND THAT I SHOULD BE CALLED IF THE COLOR WAS SHOWN OTHERWISE.  I WAS SHOCKED TO RECEIVE MY ORDER WITH THE 'BLACK' COLOR INSTEAD OF MY BRIGHT PURPLE SCHOOL COLOR. IS THERE A REASON I WAS NOT CONTACTED BEFORE THE ORDER WAS PROCESSED AND CAN THIS ERROR BE CORRECTED?